“My agent’s suggestions helped to improve the looks of the house and grounds. A few dollars in preparation helped in the final sale.” John Black .. Read more

“My agent’s suggestions helped to improve the looks of the house and grounds. A few dollars in preparation helped in the final sale.”

John Black

Customer QUALITY Survey

Name:
Agent:
Property Address:
I am a:	Buyer Seller

How would you rate us? For each item identified below, check the number that best fits your judgement of its quality according to the scale to the right.	P o o r		A v e r a g e		E x c e l l e n t
Rate your agent:	1	2	3	4	5
Level of service:
Communication skills:
Knowledge:
Listening skills:
Availability (responds to phone calls/emails):
Enthusiasm:
Professionalism:
Easy to work with:
Source of information:
Rate the office (if you visited):	1	2	3	4	5
Atmosphere:
Friendliness of office staff:
	1	2	3	4	5
Your overall experience?

	YES	NO
Would you use your agent's services in another transaction?
Would you refer your family or friends to this agent?
May your agent use you as a reference?
May we share your comments with other buyers or sellers?
Who do you know that is buying or selling?
Please list their names and phone numbers below:
Name: Phone:
Name: Phone:
Name: Phone:
Comments / Suggestions:

Customer QUALITY Survey

How would you rate us?